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home : milestones : milestones February 5, 2016


5/29/2013 11:24:00 AM
Haertlein awarded for second year
Courtesy Photo
Courtesy Photo

For the second straight year, Prescott Valley American Family Insurance agent Natalie Haertlein has received the company's American Star Excellence award for providing outstanding customer service.

Only agencies that perform in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.

Based in Madison, Wisc., American Family is the nation's third-largest mutual property/casualty insurance company and 14th-largest property/casualty insurance group.

Haertlein has served as an American Family agent since 2008. She also volunteers as a Prescott Valley Chamber of Commerce ambassador.

Her office is at 3050 N. Navajo Dr., Suite 104.


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